Entwicklerupdates/20180608

Stéphane Lo Presti - Nachricht zu Guild-Wars-Loginproblemen (8. Juni 2018)

Diese Nachricht geht darauf ein, dass Leute keinen Zugriff mehr auf ihre E-Mail-Adresse haben, mit der sie den Guild-Wars-Account eingerichtet haben. Diese ist aber seit heute bzw. vorgestern für die aus Guild Wars 2 bekannte Zwei-Faktor-Authentifzierung nötig.

Dieser Text stammt aus dem GWW.

Eine GuildWiki-Übersetzung liegt noch nicht vor.

Hi everyone,

Some players may be experiencing network issues while trying to login to Guild Wars, as they may have authentication set up on their account and it locked them out of the game. If you’re affected by this, we added in yesterday’s last update a modal dialog to enter the two factor authentication code for your login session. You can also try to authorize your network the following way:

• Check the e-mail to your registered address, or an SMS, or a security code on your mobile authentication app. You should have received an authentication code that needs to be confirmed at https://account.arena.net/security/settings
• As you attempt to log into the website, you will find the system requesting you confirm your log-in. Please use the most recent code you received. Once you’re logged in, confirm your network there. You will then be able to log into the game
• Please also note that you will need to follow these steps each time you attempt to login from a new network address

If none of those solutions work for you, please contact our Customer Support at https://help.guildwars2.com Provide as much information as you can so that agents can process your request as efficiently as possible.